New connections

Moving into a new home, rebuilding or want to replace an old electric appliance with gas? If your property isn’t currently connected to natural gas, you’ll need to arrange a new connection. You can apply through:

• • Your preferred gas retailer
  • Your plumber, gas fitter or builder 
  • Yourself, via our Connect and Manage My Gas Portal. Please note that if you choose this option we’ll nominate a gas retailer on your behalf, though you can change providers once the work is complete.

You can check if gas is available at your address here.

Moving home or premises

Moving somewhere new? You’ll need to sign up to a new gas plan with an energy retailer (who manage your account and bills). Not sure who to choose? To help you find a retailer that suits your energy needs, visit Energy Made Easy. Once you’re signed up, your retailer will contact us to come and read your gas meter for future billing.

Moving out and need your gas account closed? No problem. Just contact your current gas retailer and they’ll liaise with us on your behalf to arrange a final meter read, calculate and issue your final bill.