• Customer information

  Outages and emergencies

  • Current power outages
  • Electricity emergency information
  • Gas outages and emergency information
  • Preparing for an emergency
  • Power outages and restoration process
  • Power outage notification via SMS

  Jemena Electricity Network

  • Codes and guidelines
  • Customer service
  • Guaranteed service levels
  • Feedback and complaints
  • Meter reading
  • Private overhead electric lines
  • Public lighting
  • Smart meters
  • Solar premium feed-in tariffs
  • Summer safety
  • Voltage variations and claims

  Jemena Gas Network

  • Consumer and design guides
  • Current projects
  • Feedback and complaints
  • Gas availability
  • thenaturalchoice.com.au
• Your safety

  At home

  • Electrical safety
  • Gas safety
  • Summer safety

  Around our network

  • Bushfire mitigation
  • Dial before you dig
  • Safety near substations
  • Trees and powerlines
• What we do

  We own and manage assets

  • What we do
  • ActewAGL
  • Colongra Gas Transmission and Storage Pipeline
  • Eastern Gas Pipeline
  • Jemena Electricity Network
  • Jemena Gas Network
  • Multinet Gas
  • Queensland Gas Pipeline
  • Rosehill Recycled Water Scheme
  • United Energy
  • VicHub

  We develop assets

  • Asset development
  • Major projects
• About Jemena

  About Jemena

  • About us
  • Contact us
  • Health and safety
  • History
  • Investor information
  • Leadership team
  • Media centre
  • Publications
  • Vision and strategy
  • What we do

  Community

  • Community and environment
  • Community investment
  • Community link
  • Partnership programs

  Environment

  • Environmental links
  • Green workplaces
  • Sustainability
• Careers

  Your career. Energised.

  • Access the Jemena careers site to find information about available vacancies, applying and working with us
• Contact us

  Outages & emergencies

  • New South Wales
  • Jemena Gas Network - 131 909

  • Victoria
  • Jemena Electricity Network - 131 626
  • United Energy - 132 099
  • Multinet Gas - 132 691

  Customer enquiries

  • New South Wales
  • Jemena Gas Network - Contact your retailer

  • Victoria
  • Jemena Electricity Network - 1300 131 871
  • United Energy - 1300 131 689
  • Multinet Gas - 1300 131 689

  Unsure who to call?

  • Find your distributor

  Jemena head office

  • 321 Ferntree Gully Road, Mount Waverley Victoria, 3149
  • Locked Bag 7000, Mount Waverley, Victoria, 3149
  • Phone: (03) 8544 9000
  • Fax: (03) 8544 9888

Disclaimer | Privacy