Home & Business

Here’s where to find information on new and established gas and electricity connections, and your first port of call for questions on supply and usage. We always welcome your feedback.

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Information on larger scale gas and electricity connections, from pipeline transportation services and embedded generation, to demand management, street lighting and zone substation load.

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Customer Charter

Our Customer Charter sets out our promise to provide you with electricity safely, reliably and efficiently.

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Customer service update

In May this year, we implemented a major system upgrade designed to streamline and improve our customer service processes in support of new gas market procedures.

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Document centre

Looking for a form, guide, map or diagram? Here’s where to find it.