Our community

Safe, reliable and affordable energy is essential to our health, happiness and prosperity. As a provider of energy to homes and businesses, we have enduring relationships with our customers and the communities we serve.

Being a good neighbour means we want to enrich the welfare and amenity our customers and communities enjoy. Jemena’s operations meet the highest safety and environmental standards and we partner with a range of not-for-profit and charitable organisations, such as Landcare Australia, the SES, Kildonan Uniting Care, Anglicare and Starlight Childrens Foundation to help make a real difference to people’s lives and opportunities.


Our environment policy promotes reducing, recycling and reusing materials wherever we can, and the protection and revitalisation of natural habitats around our operations. Our Environmental Management System is consistent with the principles of ISO 14001, so we can monitor and reduce our environmental footprint and continuously improve our performance.

Corporate volunteering: fighting hunger

Through our partnerships with Ozharvest (NSW) and FareShare (Victoria), our employees can help prepare thousands of nutritious meals each year – from food that would otherwise been dumped in landfill – for charities to distribute to the most vulnerable members of our communities.

Jemena and CareRing

Jemena is a member of Kildonan UnitingCare's CareRing initiative that connects vulnerable customers to a central and coordinated network of support services. Through CareRing, we can refer customers who may be at risk to access free and confidential services ranging from financial counselling through to in-home energy visits that can identify practical ways to reduce energy costs.

Our employees helping our communities

Through our Community Link program, when our employees volunteer with a charity or not-for-profit group for more than 25 hours each year, we will donate $500 to that organisation.

Employees can also apply for funding to support local community groups in Jemena’s network areas through our Get Out There program.

Workplace giving

Jemena’s Workplace Giving program means our employees can donate some of their pre-tax salary to charity. Every regular donation through our Workplace Giving program – whether big or small – helps our seven charity partners, including the Cancer Council, The Royal Children's Hospital, The Salvation Army, the Red Cross, The Children's Hospital at Westmead, the RSPCA and the Starlight Children's Foundation.