Jemena's promise

We’re proud to deliver safe and reliable electricity and gas supplies to millions of homes and businesses every day.  We understand the inconvenience caused by supply interruptions, and that’s why we’re committed to restoring your energy supply as quickly as we can. We’ll always notify you in advance of any planned maintenance that may affect your supply. When your supply is interrupted unexpectedly, our crews will be out working hard to fix the problem and get your electricity or gas back on as soon as possible.