Engaging with our customers and stakeholders

We consider our relationships with stakeholders as critical to our business, and we actively invite them to be involved with us, ask tough questions and share their thoughts on what’s working and where we can improve.

Our annual Major Customer Forum is a staple of our gas network customer engagement program, and we were pleased to welcome many of our business customers at the event held in Sydney this week.

We spoke to the current state of play in the local energy market and how we’re preparing our gas networks for a low-carbon future, while continuing to place our customers at the heart of everything we do.

With our gas network in NSW currently supplying natural gas to more than 1.5 million homes and businesses, we are facing into the decarbonisation challenge head-on, investing in renewable gas demonstration projects while continuing to provide the reliable energy needed to power local industry.

Check out our presentation here.