My Portal
Help and Support
Need Help with My Portal?
We'll help you in setting up your account and navigating My Portal. Additionally, we provide guidance on raising gas applications, understanding electricity usage, and a comprehensive overview of key features designed to enhance your experience. Whether you need help understanding the functionalities or troubleshooting any issues, we are here to support you every step of the way.
My Portal Registration and Login
Provide help with the My Portal registration, as well as guidance on how to log in to My Portal.
What's New and How to Navigate My Portal
Learn about the new features and find guides for easy navigation of My Portal.
Raising Gas Applications
Guides about raising gas applications, uploading documents and how to communicate with us in My Portal.
About Electricity Usage
Discover how to set up and utilise My Portal for tracking electricity usage.
Registration and Login
Gas Application Process
About Electricity Usage
Ready to connect?
My Portal makes is easy to submit gas applications or track electricity usage for your home or business.