Technical information

Searching for a term, industry or regulatory information? Find key documents below.

Can’t see what you’re looking for? Trying searching our document centre.

All gas network customers

Network Operator Rules

Sets out the rules and requirements for third parties performing gasfitting work to connect consumer services to Jemena’s gas distribution network

Residential Medium Density-High Rise Documentation

Find out how to apply for connection, where metering can be installed and associated technical data, go to this page and click the DOWNLOAD button.
Schedule of reference tariffs and charges effective 1 July 2022

Sets out our reference tariffs and charges for the period 1 July 2022 to 30 June 2023

Schedule of reference tariffs and charges effective 1 July 2021

Sets out our reference tariffs and charges for the period 1 July 2021 to 30 June 2022

Historical Reference Tariffs

View and download our historical reference tariffs and charges
Access Arrangement 2020-2025 Sets out the network transportation services we provide
Reference Service Agreement 2020-2025 Terms and conditions that apply to the network transportation services we provide to users
Access Arrangement Information 2020-2025
 - Proposal documents
 - Revised Proposal documents
The information that is reasonable necessary for users and prospective users to: (a) understand the background to the access arrangement and (b) understand the basis and derivation of the various elements of the access arrangement.
Model Standing Offer Explains details around the connection of residential premises to Jemena Gas Network, including the offer process, terms and conditions and site condition requirements 
Deemed Standard Connection Contract

Contract between you and us about the services which cover connection of your premises to our distribution system, and the energy supplied to the premises

Safety Case of Jemena Gas Assets (NSW) The Safety Case provides a simple explanation of the nature of gas safety risks and Jemena’s approach to risk management
Emergency Load Shedding Form The Emergency Load Shedding form provides Jemena with your company's up to date emergency contact details and load shedding information.
JGN Service and Access Information This information is published in accordance with the requirements of Division 2 Part 11 of the National Gas Rules and provides service usage and availability information for the network.
JGN Service Standards 2022 Jemena Gas Network Service Standards - as at 31 January 2022. Includes metering, connections, service, quality and reliability standards for 2022. View the Reporting Methodology.
Daily Gas Data Product – Demand Customers The Daily Gas Data Product provides demand customers with comprehensive gas usage reports (daily, hourly, and monthly) delivered via email, daily.
Daily Gas Data Product – Consultants The Daily Gas Data Product provides Consultants with comprehensive gas usage reports (daily, hourly, and monthly) delivered via email, daily.

Meter Data Logger Information

Detailed information about Meter Data Logger for Electrician or property developer