For street-facing homes, we provide a standard connection, installing a gas meter and service line from the gas main to your property.
For duplexes with two street-facing units, each home can have its own gas supply. Jemena installs separate meters and service lines for both units.
Once you have applied for a Boundary Service, your licensed plumber or gas fitter will install the path valve and we'll connect the gas to it from the main in the street. Your licensed plumber or gas fitter will need to arrange to collect a meter kit (meter bar and regulator) and carry out the installation.
Once the meter kit has been installed, you can book an appointment via our Meter Delivery Appointment form to arrange a metering technician to visit your site, confirm the installation is compliant, and deliver the meter.
This type of connection is for single dwellings with non-standard site conditions, such as shared driveways or battle-axe blocks, where a connection to the property boundary is required.
For duplexes with unique site conditions such as high terrain, your licensed plumber or gas fitter will install two path valves at the property boundary.
For duplexes or properties with a granny flat on a shared driveway, a single path valve will be installed to service multiple gas meters.
If your property already has gas but requires an additional meter (e.g., for a new granny flat), you will need a Meter Kit Only connection. Your licensed plumber or gas fitter will install the additional meter provided by Jemena. You will be required to submit a Standby Request via our Portal.
Once you’ve accepted your connection offer via our online portal and your request reaches ‘works’ status, you’ll need to submit a Meter Kit Order form. The meter centre will then confirm via email when the meter kit is ready for collection from your nearest suitable warehouse location. You can book an appointment via our Meter Delivery Appointment form to arrange a metering technician to visit your site.