If your gas meter needs to be relocated or a new path valve installed, your licensed plumber or gas fitter will install the path valve. We will disconnect and reconnect the gas supply to the path valve. You will be required to submit a Standby Request via the Jemena Portal.
For upgrades to your gas appliances, a larger regulator may be required. Your plumber will need to submit a request with our Meter Centre and arrange an appointment with your licensed plumber or gas fitter to safely disconnect and reconnect the gas supply during the upgrade.
Upgrading your gas meter may be necessary if your appliances need higher gas capacity. Your plumber will submit a request to Jemena’s Meter Centre, and we’ll provide a quote for the service. Once confirmed, Jemena will deliver the meter, and your licensed plumber or gas fitter will complete the installation.
If you require an additional meter, contact your energy retailer. Your retailer will raise a request for an additional meter. We will deliver the meter, and your licensed plumber or gas fitter will install it.
If gas is no longer needed at your property, contact your energy retailer. Your retailer will raise a request for an abolishment. Jemena will safely disconnect the service from the gas main and remove the meter.
For renovations or temporary disconnections, contact your energy retailer. Your retailer will raise a request for a temporary disconnection. Jemena will safely disconnect the gas. If you no longer need gas, a full abolishment can be arranged through your retailer.