Solar and renewables for customers

All customers who install embedded generation such as rooftop solar or battery storage must complete an Embedded Generation application. Jemena requires the Embedded Generation application to be completed online via Jemena’s ‘Connect and manage my electricity’ portal.

In most cases the application will be completed by your solar installer or registered electrical contractor (REC). Once the application is submitted, an Embedded Generation application ID (or EGid) is automatically assigned, which Jemena and your retailer will use for reference when connecting you to the grid.

The Embedded Generation application has been expanded to capture information about the solar and renewable devices you install such as the number of panels, and make / model / serial number(s) of the panels and inverter. These details are required so that the Australian Energy Market Operator (AEMO) can better plan for the future use of solar and renewable energy devices.

The following table describes our digital process.
Installer-QRG-Process-Customer-v2.jpg

What do our customers need to do?

For solar and renewable installations and alterations, when you’re ready to have your solar or renewable power connected to the grid, you must provide the following information to your energy retailer:

i.     EGid - Embedded Generation application ID, 
ii.    EWR - Electrical Works Request, and
iii.   CES - Certificate of Electrical Safety.

Make sure you ask your installer / REC for this information. Note: some installers / RECs may pass this information directly to the energy retailer on your behalf. If for some reason your installer / REC fails to complete the Embedded Generation application, you can log in to Jemena’s ‘Connect and manage my electricity’ portal, complete the required information, and generate an EGid yourself. 

Metering Requirements

To have your site successfully reconfigured to start recording any generation being fed back into the grid, a Co-Generation meter needs to be installed. For Jemena, smart meters meet this requirement.

If you only have a single smart meter installed at your address, you retailer will submit a reconfiguration request to Jemena to commence the meter recording this generation.

If you have multiple meters installed at your site, (either non smart meter, or multiple smart meters) they will require to be consolidated into a single meter. This will be performed through an Alteration request and in most cases will require a truck appointment to be arranged ensuring you REC is present for any additional rewiring to occur.

For further information and help please follow the links below or contact the Jemena Customer Service team:
p: 1300 131 871
e: network.connections@jemena.com.au

 

Embedded Generation Application: