Skip to main
jemena logo

Pit Installations

Pits are usually installed at the property boundary to facilitate the supply of electricity via an underground service to that property. Jemena will try to accommodate your preferred pit location, however we may be required to alter the final pit location subject to any existing services (due to other authorities’ underground assets) and site requirements. 

 

What do I need to know before I start? 

  • To complete your application you will need to provide: 
  • The address and proposed location for the pit to be installed (Lot / street no., road name, suburb) 
  • Description of works required 
  • Site sketch / overall site plan showing where you would like asset relocated to (if applicable) 
  • If you already have electricity, your meter number and NMI (if applicable). 

 

You will also need to engage a qualified electrician, also known as a Registered Electrical Contractor (REC), who will install the cables from the pit to your main switchboard. 

 

Once we have your completed application we’ll make you an offer outlining charges and the works we’ll perform. If you accept, we'll work with your registered electrical contractor to complete the works at an agreed time. 

 

How long will it take? 

  • Once you have submitted an application, an offer will be provided to you within 10 business days  
  • You have 45 business day to accept our offer 
  • Once you have accepted our offer, payment will need to be made within a certain number of days 
  • If you accept the contract we'll work with you to complete the works at an agreed time which reflects the complexity of the works. 

 

How to apply 

Complete a Request a New Electricity Pit application via our Connect and Manage My Electricity Portal 

 

How much does it cost? 

The price will vary based on the job requirements and will be provided when an offer is made.  

Most service pit requests have a shared distribution cost along with standard labour and material cost. 

 

Frequently Asked Questions 

Q: What is the Shared Distribution Network Cost i.e. Upstream Cost? 

Answer: The shared distribution means that all customers, current and new, who use our network. There are five components which make up that cost of the of the Upstream distribution. These costs can vary depending on the location of the property, the calculation methodology is explained in the following points. 

The unit rates for the cost of augmentation is based on the JEN’s recent shared network augmentation costs for the following network components: 

  (a) Sub-transmission line 

  (b) Zone substation 

  (c) High voltage feeder 

  (d) Distribution substation 

  (e) Low voltage mains. 

  

Q: What components of the upstream assets that are included in the calculation of the incremental augmentation cost, will depend at what level of the network the customer connects to?  

Answer: Jemena is required to use the AER’s  ( Australia Electricity Regulator ) new connection charges guideline made under chapter 5A of the National Electricity Rules which specifies these five distinct network components for consideration when calculating the incremental augmentation cost and upstream of a connection point.   

This  guideline provides detailed methodology on how incremental costs of the shared network (upstream) of the connection point must be calculated. In contrast, the calculation method in Guideline 14 of the Essential Services Commission was not as detailed as the AER’s new guideline. 

We have based the unit rates in accordance with the AER’s connection charges guideline (clause 5.2.9) 

More information on the calculation of these charges are available on AER and the ESC   

 

Q: Are there any other alternatives that I can use to install a pit? 

Answer: Yes, There is an option called ”Turnkey” where you can request quote and timeframe from Jemena’s approved contractors only. Additional admin cost will need to be paid  on top of contractor’s cost. 

For more information, please contact Jemena at 1300 131 871 

 

LINKS (Documents) 

Model Standing Offer

Connection Policy 

Negotiated Connection Process