Contact us

Gas Faults and Emergencies (24/7)

131 909

Gas Customer Enquiries (8am-6pm Mon-Fri)

1300 137 078

Online Enquiries

PO Box 1220 North Sydney NSW 2059

How to make a claim

Electricity Faults and Emergencies (24/7)

131 626

Electricity Customer Enquiries and Connections (8am-6pm Mon-Fri)

1300 131 871

Online Enquiries

PO Box 16182, Melbourne Collins St West, Vic 8007

How to make a claim

Eastern Gas Pipeline (EGP)

For EGP faults and emergencies only

1800 620 492

Queensland Gas Pipeline (QGP)

For QGP faults and emergencies only

1800 177 008

Tasmanian Gas Pipeline (TGP)

For TGP faults and emergencies only

1800 195 666

Media contact

For media enquiries only. The Media Team is unable to assist with other enquiries.

1300 331 239

Corporate office

1300 536 362

Level 16

567 Collins St

Melbourne, Victoria