Privacy Collection Notice

Why we collect personal information

We collect personal information for the purpose of progressing your application. If you do not provide this information, we may not be able to assist with your application.

Disclosure of personal information

We may share the personal information you provide with our related companies, our contractors and other utility providers, including our customer service provider and energy retailers, for the purpose of progressing your application and for related purposes. The personal information you provide may be disclosed overseas to our related companies and service providers in the circumstances set out in our Privacy Policy and may otherwise be used for the purposes set out in the Terms of Use and our Privacy Policy. Any disclosure of personal information will be in accordance with all applicable laws.

Privacy Policy and contact details

Our Privacy Policy contains information about how you may contact us, access and seek correction of your personal information held by us, as well as information about how you may make a complaint in relation to our privacy obligations and how we will deal with that complaint.

Alternatively, please contact us at privacyenquiries@jemena.com.au if you would like a copy of the policy or for any other relevant queries.