Our Community

At Jemena, we help bring energy to life for over 1.6 million Australian homes and businesses every day. With a footprint spanning various parts of eastern and northern Australia, we’re also a proud member of hundreds of wonderful and diverse local communities.

Partnering for good

To us, being a good neighbour means helping to improve the welfare and wellbeing of our customers and communities. Each year we support a range of not-for-profit and community organisations including Saltbush Social Enterprises, Uniting Victoria Tasmania, the Royal Flying Doctor Service and RACQ Capricorn Helicopter Rescue Service to deliver safety, education-based and other positive social benefits.

Learn how we’re supporting people across Melbourne’s north to better understand their energy use, save on bills and seek support through our recent Power Changers Community Connections Program, co-delivered with partner Uniting. 

Community grants

What’s important to the people who live and work in our local areas is important to us. Through our Community Grants Program, we’re pleased to offer support to those making a real difference for others in their communities.

2020 Community Grants Program

With recent summer bushfires and the current coronavirus (COVID-19) pandemic, we know that 2020 has, and continues to be, a tough year for many across our communities. In recognition our 2020 Community Grants Program focuses on supporting four organisations directly assisting vulnerable community members across Victoria, New South Wales and Queensland through some of the most challenging impacts of COVID-19.

We’re delighted to announce that $20,000 Grants have now been awarded to the below recipients to support the following issues:

  • OzHarvest – food relief
  • Uniting Victoria Tasmania – energy affordability
  • Orange Sky Australia – people experiencing homelessness
  • St Vincent de Paul Society New South Wales and VincentCare Victoria – family and domestic violence.

Learn more about each of our Grants recipients in our News Story.

While our 2020 Community Grants Program is now closed, keep checking back here for information on our 2021 Program.

2019 Community Grants Program

Through our 2019 Jemena Community Grants Program, we were fortunate to get to know and support many fantastic community groups, charities, schools and not-for-profit organisations working within  our local communities across north-west Melbourne and New South Wales.

Learn more about all our 2019 winners here.

To be eligible to apply for a Community Grant your organisation must:

  • Be an incorporated not-for-profit organisation, registered charity, school or community group with an ABN
  • Deliver an event or program in the Jemena footprint that supports the local community in the current calendar year
  • Be open to Jemena participating in the event or program and promotional activities
  • Be open to sharing outcomes
  • Allow us to promote your event or program (including outcomes) to customers and through our social media channels
  • Hold a current bank account in Australia in its name

We are open to receiving applications on programs and events that offer positive benefits for the community, including those that:

  • Focus of delivering safe, affordable, reliable and / or sustainable energy
  • Provide clear social or education-based benefits
  • Respond to local issues, concerns and priorities
  • Foster community involvement and participation
  • individuals, commercial businesses and government entities
  • programs and events outside Jemena’s footprint
  • programs and events which have already been completed prior to the date of funding
  • organisations or activities which do not reflect Jemena’s values
  • organisations or activities which do not reflect local community standards
  • activities which denigrate or exclude members of the community
  • activities which are or could be perceived to be unsafe or cause harm to people, animals or the environment
  • political or religious pursuits
  • organisations or activities associated with gambling, drugs or alcohol 

At Jemena, we help bring energy to life for over 1.7 million Australian homes and businesses every day. Our footprint spans across various parts of eastern and northern Australia:

New South Wales

Metro Sydney and regional areas (Jemena gas network)

For areas our transmission pipelines cover, please check https://jemena.com.au/pipelines


North and northwest Melbourne (Jemena electricity network)

For areas our transmission pipelines cover, please check https://jemena.com.au/pipelines


Includes Mount Isa, Darling Downs, Gladstone, Rockhampton, Camooweal, Longreach, Wandoan and Roma areas.

Please check our website for more information:


Northern Territory

Includes Tennant Creek and the wider Barkly region.

Please check our website for more information:



Giving back and volunteering

Through our corporate volunteering program all team members have the opportunity to spend one full day or two half days per year with organisations like OzHarvest and FareShare, helping to prepare hundreds of nutritious meals each year that support some our most vulnerable community members.

We’re also proud to offer various other employee programs that see us support the special causes our people take part in outside of work – from raising funds and issue awareness via memorial walks to coaching local sports teams. Our Workplace Giving program charity partners also include the Cancer Council, The Royal Children's Hospital, The Salvation Army, Australian Red Cross, The Children's Hospital at Westmead, RSPCA Australia and the Starlight Children's Foundation.

Learn more about the benefits of working with us in our Careers section.

Our position on Modern Slavery

We are opposed to all forms of modern slavery and forced labour in our industry, our business operations, and in the operations of our suppliers. We are committed to ensuring that modern slavery is not present within our business and supply chains.

What is modern slavery?
Modern slavery is an umbrella term for situations in which a person is forcibly or subtly controlled by an individual or a group, for the purpose of exploitation. Modern slavery can happen in a variety of ways, such as forced labour, child labour, human trafficking, debt slavery, deceptive recruiting for labour and/or services, and exploitation of minimum wage requirements.

We have a zero-tolerance approach to modern slavery and we are committed to tackling modern slavery throughout our supply chains, consistent with our disclosure obligations under the Modern Slavery Act 2018 (Cth).

What are we doing about modern slavery?
We are establishing working practices that enable us to monitor and reduce modern slavery risk within our business and supply chains. 

As an industry, we have actively participated in an energy industry-wide action group to identify opportunities to integrate sustainable procurement procedures and implement a human rights compliance program. These have been documented in the Energy Procurement Supply Association (EPSA) report, Respecting Human Rights in our Supply Chains. This report is a practical guide to understanding business and moral challenges, and will help shape the development of appropriate mechanisms to detect, manage and report human rights issues in the future.

Our 2019 Sustainability Report

Energy underpins our lives; it heats our homes, powers our economy, and charges our phones. As a leading energy infrastructure company we’re committed to providing our more than 1.7 million customers with reliable, affordable, and sustainable energy.

Our 2019 Sustainability Report outlines our activities and achievements in 2019. It highlights:

  • the support we provided to the people and communities where we operate,
  • how we’re contributing to a low-carbon future and protecting our environment, and
  • the work we’ve done to make energy more affordable, while also ensuring it remains reliable, for everyday Australians.

Download our 2019 Sustainability Report here.