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Outages & emergencies
New South Wales
Jemena Gas Network - 131 909
Victoria
Jemena Electricity Network - 131 626
United Energy - 132 099
Multinet Gas - 132 691
Customer enquiries
New South Wales
Jemena Gas Network - Contact your retailer
Victoria
Jemena Electricity Network - 1300 131 871
United Energy - 1300 131 689
Multinet Gas - 1300 131 689
Unsure who to call?
Find your distributor
Jemena head office
321 Ferntree Gully Road, Mount Waverley Victoria, 3149
Locked Bag 7000, Mount Waverley, Victoria, 3149
Phone: (03) 8544 9000
Fax: (03) 8544 9888
Consumer and design guides
Jemena Gas Network
Consumer guides
Consumers Guide to Natural Gas Centralised Hot Water System Performance
Design guides
Certification of Common Factor
Confirmation of Appliances and Loads Medium Density including Individual or Centralised Hot Water
Confirmation of Gas Centralised Hot Water System Installation
Design Guide for Gas Centralised Hot Water Systems
Design Guide to Natural Gas Metering
Developer Guide to Natural Gas
Developers Guide for Industrial and Commercial Estates
Model for Estimation of Common Factor for Gas Centralised Hot Water System
New connections
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Our network
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Request for service
Contacts
Report gas pipe damage
Call 131 909 or 000
Dial before you dig
Call 1100 before you dig
Land services
Phone (02) 9397 9000
Fax (02) 9397 9997
Scott Martin
Manager Commercial Operations
Phone (02) 9270 4500
Fax (02) 9270 4501
scott.martin@jemena.com.au