Electricity Ring-Fencing Compliance

The Jemena Electricity Network (JEN) delivers electricity to more than 330,000 homes and businesses in north-west Melbourne. Distribution businesses like us must comply with the obligations set out in the Australian Energy Regulator’s Electricity Distribution Ring-fencing Guideline. 

The Ring-fencing Guideline is designed to promote competition by establishing a level playing field for all providers of contestable electricity services. As a business providing services which the Australian Energy Regulator considers monopoly in nature, the Ring-fencing Guideline prevents us from discriminating in favour of our own business (or affiliated businesses) and cross-subsidising between monopoly services and contestable electricity services. You can find out more about the Ring-fencing Guideline here.

Status report

We must comply with the Guideline’s obligations by 1 January 2018.  As we work towards this date, we have prepared a status report, as at 31 July 2017, for the Australian Energy Regulator, outlining our approach to ensuring compliance.

Waiver application

On 31 July 2017, we also applied to the Australian Energy Regulator for a waiver from two of the Guideline’s obligations in relation to a small number of services we currently provide. We have applied for this waiver as we believe the ring-fencing of these services would increase costs for our customers, without delivering any customer benefits such as enhanced competition. You can read an overview of our waiver application here, or read the full document here.

Ringfencing Registers

Australian Energy Regulator’s Electricity Distribution Ring-fencing Guideline requires JEN to maintain and publish these registers on our website.

Register’s Purpose


Link to Register

This register identifies any offices within Jemena premises in which the following personnel are co located (this includes communal areas):

  • Jemena Personnel who are involved in the provision of direct control services for JEN, other than JEN Designated; and
  • RESP Personnel.

Office Register

This register lists  the legal entities (including both RESPs and third parties) that request access to JEN Confidential Electricity Information under the JEN Information Sharing Protocol.

This register identifies:

  • the legal entity that has requested access; and
  • the kind of information that was requested, in sufficient detail so that other legal entities can decide whether to request access to information of that kind.
Information Register

Looking for contestable electricity service providers?

If you are looking for contestable electricity service providers, click here to access an industry referral list that may assist you.