Meter relocation

If you need to move your meter from one location on your premises to another you need to arrange this through your licensed gasfitter. We'll work with your gasfitter to assist in isolating supply (whilst they complete the relocation) and ensure the relocation meets our safety standards.

Anyone with an existing gas service on our gas network can apply for meter relocation.

How do I apply?

You can make an application to have your meter relocated using connect and manage my gas.

Otherwise, you can arrange your request through your retailer.

You can also download and complete an application form or contact us and we’ll send you one.

What happens next?

Once we have a completed application, we will make you an offer setting out the work to be performed by us and the charges.

If you accept our offer and pay any charges, we'll do our best to work with your gasfitter or plumber to complete the relocation at an agreed time.

A meter relocation service is performed under the terms of our terms and conditions for meter relocation service.

Where you have a current retail gas agreement with a retailer then under the terms of our deemed standard connection contract you are obliged to inform either us or your retailer of any permanent material change to the energy load or pattern of usage at the premises.

How much does it cost?

The cost for our part of the work will be included on the offer you receive. You will also incur costs from your plumber or builder to complete the work (for example digging trenches and moving the meter).