Decommissioning and meter removal

Decommissioning and meter removal is the disconnection of the gas supply at the gas main and the removal of any metering equipment we've supplied. We don't remove the pipes between the gas main and the meter.

Anyone with an existing gas service in our network can apply for a meter removal.

How do I apply?

If you already have a gas supply arrangement with a retailer you’ll need to arrange your application through them.

Otherwise, you can make an application to have your meter removed using connect and manage my gas.

You can also download and complete an application form or contact us and we’ll send you one.

What happens next?

Once we've received a completed application and payment, we'll do our best to schedule the works on the date indicated in the application.

We will send you confirmation of the decommissioning and meter removal once the work has been finalised. Please note that under the demolition work code of practice, this confirmation is required prior to commencement of demolition work.

How much does it cost?

The charge is based on the capacity of meter. If you're not sure what size meter you have please contact us.

Meter type Charge (includes GST)
Meters with a capacity of less than or equal to 6 cubic metres per hour (m3/hr) $1,155.00 1
Meters with a capacity of greater than 6 cubic metres per hour (m3/hr) $2,406.80 1

Charges are approved by the Australian Energy Regulator and can be found in the access arrangement.

Charge as of 1 July 2015