Information for electricians
Are you a Registered Electrical Contractor? Use our Connect and manage my electricity portal to request, pay for and track electricity services in the Jemena network area, directly through us. Services you can request include:
- New connections
- Alterations to existing supply and metering
- Overhead to underground (pole to pit) connections
- Supply abolishment and meter removal
All electrician or customer-initiated applications must be sent via the portal (rather than by email or phone).
We’ve worked hard to make the portal easier to use. We’ve listened to your feedback and created easier application forms, removed the need to upload a VESI form/Electrical Work Request form (EWR), enabled you to link to CES forms already lodged online, added an option to have your customer pay for a service request, and more.
Videos to help you
Watch our instructional videos, which feature electricians like yourself explaining how to use the portal.
How to register for the portal
How to apply for a new connection
How to apply for an electricity supply alteration
How to apply for an electricity meter removal
How to apply for a pole to pit
For help, please contact our customer enquiries and connections team on 1300 131 871