Voltage variations and claims

If you suffer loss because of an issue with your power supply, you could be entitled to compensation from us.

Power supply can be affected by a number of factors, many outside our control. Interruptions and fluctuations may cause damage to your electrical equipment and, in very rare cases, even cause fires.

If you think you’ve suffered damage due to voltage variation, you can get a claims form.

Contact us and we’ll put you in touch with a claims coordinator who will aim to resolve your claim within four weeks. If you need a translator please call 13 14 50.