Say hello to Gas Meter Mate

Helping you submit accurate meter reads, on time, every time*

Ever been a little shocked by your gas bill?

If you have, there’s a good chance it was based on an estimated meter read. Estimates happen when our meter readers have difficulty accessing your gas meter. This could be due to a locked gate, security access, a pet, or perhaps your building has COVID-19 social distancing restrictions in place.

With Gas Meter Mate, these issues will be a thing of the past, because this convenient app puts the power to do your own, accurate meter reads, literally in your hands!

You can get the app set up on your smartphone in just a few simple steps:

1. Search ‘Gas Meter Mate’ in your app store.
2. Once you’ve downloaded it, complete your Gas Meter Mate profile with some personal details and information about your gas meter.
3. Once your personal details and meter information have been added to your Gas Meter Mate profile, submitting a gas meter reading is easy.

Simple, right? But if you do get stuck or have any questions, check out our handy ‘how to’ tutorial video or our Gas Meter Mate FAQs.

Download the app today:

Please note: Jemena do not issue gas bills. Your energy retailer issues your gas bill after receiving gas and/or hot water meter read data from Jemena.