Meter reading

Monitoring your usage helps to anticipate or reduce your electricity costs

Access to meters is essential to ensure the site is safe and to reduce the risk of estimated bills.

Please assist us to read your meter safely and efficiently by

• Keeping the meter clear of insects, plants, vehicles and materials
• Unlocking gates on the scheduled meter reading date
• Keeping dogs restrained

If free access is not available please contact your retailer and make special arrangements. Remember that monitoring your usage helps to anticipate or reduce your electricity costs.

Jemena is responsible for installing and reading the electricity meters within the Jemena Electricity Networks distribution area. After we read your meter the information is then submitted to your electricity retailers, who then use it to calculate your electricity bill.

Your retailer is the first point of contact for any meter reading requests or questions, please refer to your latest bill for contact details.