Our newsroom is a dedicated resource for media outlets and journalists. Jemena’s media team does not have access to customer records and is unable to respond to customer enquiries.

Update on Martin Place Gas Incident - 15:30

Current as at Saturday, 7 July 2018 at 15:30 PM
 
We'd like to thank Emergency Services for their support throughout today and to apologise to members of the community impacted by this gas incident.
 
We have a team of 20 gas specialists currently on site who are working to ensure the safety of the community before commencing repair work. Our plan is to:

  • Temporarily shut off-gas near Martin Place around 19:00 - we anticipate this will reduce the size of the exclusion zone (currently around 200 meters) - while making it safe to commence repair work.
  • Move equipment into the repair zone between 19:00 - 21:00.
  • Commence active repair work / welding activities around 21:00.

We have developed our plan so that our customers will be able to continue to use gas throughout the evening. We anticipate having the site "packed-down" by midnight.
 
As large-industrial equipment will be used to conduct the repair, we ask that the community continue to observe the exclusion zone.
 
Cause of the incident

We can confirm that the incident was caused by a rock-breaker (an excavator) - which was being operated by a third-party contractor - damaging a 150 mm high-pressure steel-gas pipeline in Martin Place late on Friday evening (6 July 2018).
 
The contractor was not working on a Jemena gas asset and was not employed/contracted by Jemena. 
 
Customers with concerns or enquiries in relation to this incident should contact Jemena on 1300 137 078.
 
Media enquiries should be directed to 1300 331 239.